How do I replace a lost key or access fob?

If you have lost a key or access fob, submit a Resident Request through the Resident Login:

https://ip.managebuilding.com/Resident/apps/tenant/login

Please include:

• Your unit number
• The type of device lost (key, fob, garage remote, etc.)
• Confirmation that the device is lost or no longer in your possession

Lost access devices may be deactivated for building security.

Replacement fees may apply depending on the condominium corporation’s policies.

Imperial Properties will coordinate replacement in accordance with building procedures.